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Duplicate checking

Copper Contributor
Posts: 105
Country: United States

Duplicate checking

I have many duplicates in my DB - with their emails being the main reference point.


I have not previously used the duplicate checking feature and want ensure I wouldn't loose data unnecessarily.


I have enable duplicate checking in "preferences" with company then contact then email.


When i run a duplicate check - will it create a look up of all duplicates so I can review and decide what to do?



Posts: 4,395
Country: USA

Re: Duplicate checking

After scanning for duplicates, it will create a lookup.  Review the knowledgebase article below.


How To Manage Duplicate Records and Merge Contact Records