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Dropbox & Onedrive not uploading the act back up file.

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Copper Contributor
Posts: 34
Country: United States

Dropbox & Onedrive not uploading the act back up file.

Drop box & 1 Drive not backing up.

 

Mike Lazarus say’s

"You need to go to services.msc, select the Act! Scheduler service, right-click properties ... and change the Logon to a user account"

Can someone please explain further?

 

1) I tried to logon on using the widow’s user and password.

 I got this:

Widows could not start the act scheduler service on local computer.

 Error 1069 the service did not start due to a logon failure

 

 2) I tried to use an act user, that failed.

 I am on the latest act build & the latest windows 10.

 

I also pay for support, should i reach out to them?

 

Thanks in advance

Moderator
Posts: 804
Country: USA

Re: Dropbox & Onedrive not uploading the act back up file.

You should probably reach out to support, but for more information Error 1069 is a Windows error, not an Act! error.

 

Just like when you log onto windows, services have usernames that they use to log in.  If you're on a network that's locked down, it may not allow you to run that service within the context that you've originally selected.  By default the scheduler should run fine as a local system account.  Below is the default logon setup.  If you need to, change the option to "This account" and put in administrative credentials.

 

 

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Billy Clark
Swiftpage
Act! Knowledgebase: http://kb.act.com