09-05-2018 02:17 PM
Drop box & 1 Drive not backing up.
Mike Lazarus say’s
"You need to go to services.msc, select the Act! Scheduler service, right-click properties ... and change the Logon to a user account"
Can someone please explain further?
1) I tried to logon on using the widow’s user and password.
I got this:
Widows could not start the act scheduler service on local computer.
Error 1069 the service did not start due to a logon failure
2) I tried to use an act user, that failed.
I am on the latest act build & the latest windows 10.
I also pay for support, should i reach out to them?
Thanks in advance
09-05-2018 03:22 PM
You should probably reach out to support, but for more information Error 1069 is a Windows error, not an Act! error.
Just like when you log onto windows, services have usernames that they use to log in. If you're on a network that's locked down, it may not allow you to run that service within the context that you've originally selected. By default the scheduler should run fine as a local system account. Below is the default logon setup. If you need to, change the option to "This account" and put in administrative credentials.