Drop Down doesn't appear until I move my mouse?

[Amanda Hayden]

I'm running Act v21 Premium and recently built some new fields in our layout that have drop downs.  When I click the arrow on the field to view the drop down options, the menu does not appear until I move my mouse.  This is happening with some fields, but not all.  Is there anything I can do so the menu appears immediately?

[ch1p · Accepted solution]

Hi again Amanda

Found a layout where this was happening. Looked for a tech solution and could not work out why it was happening.

SO

I deleted the field from the layout and saved the layout and then put the field back in - and it worked. No idea why!

Worth a try?

NB I did not delete the field from the database as that would have lost data, only removed from the layout and then put it back in

Amanda added - Yep this worked!  Just needed to restart Act after doing that and I was good to go.  Thank you!

[ch1p]

I have noticed this on a few layouts but never really investigated why.

What I would make sure of is in the design mode that on the field you right click and click on bring to front to see if that helps. 

[Amanda Hayden]

That was a good thought, but no dice!

[ch1p · Accepted solution]

Hi again Amanda

Found a layout where this was happening. Looked for a tech solution and could not work out why it was happening.

SO

I deleted the field from the layout and saved the layout and then put the field back in - and it worked. No idea why!

Worth a try?

NB I did not delete the field from the database as that would have lost data, only removed from the layout and then put it back in

Amanda added - Yep this worked!  Just needed to restart Act after doing that and I was good to go.  Thank you!

[Amanda Hayden]

Yep this worked!  Just needed to restart Act after doing that and I was good to go.  Thank you!