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Downgrade Excel without re-installing ACT

Copper Contributor
Posts: 10
Country: United States

Downgrade Excel without re-installing ACT

Can't find this addressed. Running ACT 2009 with Office 2010. I know 2009 can't export to Excel 2010, it's greyed out. Can I simply install Excel 2007? Do I need to remove Excel 2010?  Most inportant - do I need to uninstall ACT and reinstall ACT after Excel 2007?  Have 4 users that suddenly need to export their lists to Excel....

Thanks

Loren

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Downgrade Excel without re-installing ACT

If your email integration is currently working with ACT! 2009 and Outlook 2010, attempting any changes to ACT!/Office may break that integration.  The email integration would be a remnant of the previous Office installation. 

 

You may want to suggest that they use the File > Export > to CSV option.  The users can export to a CSV file which can then be opened in Excel.  It will export all fields, but once in Excel they can be removed.

Greg Martin
Sage
Copper Contributor
Posts: 10
Country: United States

Re: Downgrade Excel without re-installing ACT

Email is already Outlook 2007, works correctly. I knew about the email lack of compatibility with ACT 2009, didn't realize Excel was also wacky with list export. If I simply uninstall Excel 2010 and install Excel 2007, do you think list export would work OK? I'd rather not uninstall and re-install ACT for all our users....

Thx

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Downgrade Excel without re-installing ACT

Ok - since you have Outlook 2007, the integration with Outlook should not be an issue.

When installing ACT!, it locates the registry keys for the Office programs - if you install Excel 2007, you will need to reinstall ACT! so that it can locate the new Excel keys.
Greg Martin
Sage