01-19-2013 12:50 PM
Can't find this addressed. Running ACT 2009 with Office 2010. I know 2009 can't export to Excel 2010, it's greyed out. Can I simply install Excel 2007? Do I need to remove Excel 2010? Most inportant - do I need to uninstall ACT and reinstall ACT after Excel 2007? Have 4 users that suddenly need to export their lists to Excel....
01-21-2013 06:59 AM
If your email integration is currently working with ACT! 2009 and Outlook 2010, attempting any changes to ACT!/Office may break that integration. The email integration would be a remnant of the previous Office installation.
You may want to suggest that they use the File > Export > to CSV option. The users can export to a CSV file which can then be opened in Excel. It will export all fields, but once in Excel they can be removed.
01-21-2013 09:45 AM
Email is already Outlook 2007, works correctly. I knew about the email lack of compatibility with ACT 2009, didn't realize Excel was also wacky with list export. If I simply uninstall Excel 2010 and install Excel 2007, do you think list export would work OK? I'd rather not uninstall and re-install ACT for all our users....
01-21-2013 12:57 PM