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Documents or attachments storage - Act! Premium Cloud

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Nickel Super Contributor
Posts: 346
Country: USA
Accepted Solution

Documents or attachments storage - Act! Premium Cloud

in Act! Premium Cloud...

 

1. What is the maximum size ( each document ) can I Upload..??

 

2. What is the maximum total storage I have for these documents

 

3. When I used... the maximum allowed - How should I do to get more storage?

 

 

Thank you and best regards.

Juan Carlos Otero
juancarlostero@icloud.com

Accepted Solutions
Solution
Accepted by topic author juancarlosoterogarcia
‎08-16-2016 09:16 AM
Employee
Posts: 23
Country: United_Kingdom

Re: Documents or attachments storage - Act! Premium Cloud

Hi,

 

Thank you for your query.

 

The maximum size of a single attachment to Act! Premium Cloud is 2GB.

 

At present there is no limit to the storage space you can use on your Act! Premium Cloud Account. At some point we may look at introducing a more customised "pay for what you use" system, however we don't intend to negatively impact customers for what they're already using.

 

Thanks,

 

Chris

Chris Manders

Act! Premium Cloud Operations Analyst

View solution in original post


All Replies
Bronze Elite Contributor
Posts: 1,430
Country: United_Kingdom

Re: Documents or attachments storage - Act! Premium Cloud

ACT does not store the attachments within SQL but in an associated folder and simply creates a link in the SQL tables.

 

This means that the number or size of the documents is not restricted by ACT (Unless we are talking many 10 of thousands) but your hard drive capacity where the database is stored  is the governing factor.  

 

ACT uses SQL Express and this limits the database itself to a maximum of 10 GB but again attachments  such as documents are not part of this.

Nickel Super Contributor
Posts: 346
Country: USA

Re: Documents or attachments storage - Act! Premium Cloud

Thanks, but this is not my question, I'm asking about the Storage capacity of Act! Premium Cloud.

Juan Carlos Otero
juancarlostero@icloud.com
Solution
Accepted by topic author juancarlosoterogarcia
‎08-16-2016 09:16 AM
Employee
Posts: 23
Country: United_Kingdom

Re: Documents or attachments storage - Act! Premium Cloud

Hi,

 

Thank you for your query.

 

The maximum size of a single attachment to Act! Premium Cloud is 2GB.

 

At present there is no limit to the storage space you can use on your Act! Premium Cloud Account. At some point we may look at introducing a more customised "pay for what you use" system, however we don't intend to negatively impact customers for what they're already using.

 

Thanks,

 

Chris

Chris Manders

Act! Premium Cloud Operations Analyst
Nickel Super Contributor
Posts: 346
Country: USA

Re: Documents or attachments storage - Act! Premium Cloud

Thank you very much

Juan Carlos Otero
juancarlostero@icloud.com