06-10-2020 09:42 AM
Chrome is my preferred browser but I also checked FireFox, Edge and Safari...same issue on all.
When I click the documents tab midway in the screen and then quick add, ACT! lets me choose a file and acts like it is uploading it however it does not display on the documents page under the documents tab. Is there a fix for this. Was working fine until the update this past weekend.
06-10-2020 10:54 AM
We're having the exact same issues, plus a few more. Just got off the phone with Tech Support and submitted a ticket to correct my many issues, hopefully. I swear, they update and it's like 1 step forward, 17 steps backward!
Act! Premium (Web) Version: 220.127.116.11, Update 1
User 1: Windows 8.1; Chrome
Users 2-5: Windows 10; Chrome and IE
(none of us have been able to work since Saturday!)
Our known issues:
We’ve all performed the following:
If we get any update, corrections, and/or helpful info I will post.
06-10-2020 10:59 AM
Thank you so much for sharing your issues.
Its like they update unnecessary things...the appearance of history, etc. but somehow the functionality (what's actually important) gets screwed up. Nice to know I am not alone.
I have an assistant who all she does is update and upload docs and she has been unable to work so far this week. Annoying!!
06-10-2020 11:10 AM
Haha... our thoughts exactly! "Oh, we put a pretty blue line around the notes, but now your entire database doesn't work... pretty isn't it?" Who needs an outline? We need to be able to USE the database!
06-12-2020 10:45 AM
You can now upload documents via Internet Explorer... you should be able to upload via Chrome by next Friday, June 19. Hopefully this works for you!