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Do I need to uninstall ACT when upgrade Outlook version?

Copper Contributor
Posts: 27
Country: USA

Do I need to uninstall ACT when upgrade Outlook version?

I am using ACT 2010 Premium. I had Outlook 2003 on my pc and then ACT; then I upgraded it to 2007. Was I supposed to uninstall ACT and then upgrade 2007, then put ACT back on?  From Outlook 2007,  removed the ACT address book, which then removed the Act toolbar.  I am now unable to re-add an ACT address book into Outlook. I posted a message previously but I cannot resolve this yet. Thank you. Judy

 

 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Do I need to uninstall ACT when upgrade Outlook version?

Judy,
Yes, you will need to uninstall and reinstall ACT! in order for it to properly integrate with Outlook.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.