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Dialing directly from ACT! & AutoDialer Availability?

Loyal Listener
Posts: 37
Country: United States

Dialing directly from ACT! & AutoDialer Availability?

From ACT! I know there are is a company who has voip for act! but it is not compatible with all systems including mine. Is there both a way to dial directly from act! with voip platforms and also, is there any program or any integration of an auto-dialer system for voip to run with ACT!? That would be something extremely helpful to have some time of system like that....thanks so much! Smiley Happy
Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: Dialing directly from ACT! & AutoDialer Availability?

ACT! uses the Windows dialer so you need to focus on whether the Windows dialer can be made to work. If it does, then the ACT! dialer should work.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Loyal Listener
Posts: 37
Country: United States

Re: Dialing directly from ACT! & AutoDialer Availability?

Thank you for your response. Do you know if Windows Dialer is compatible with VOIP?
Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: Dialing directly from ACT! & AutoDialer Availability?

No. That would be a question for Microsoft.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Platinum Elite Contributor
Posts: 14,387
Country: Australia

Re: Dialing directly from ACT! & AutoDialer Availability?

The problem is that most VOIP system don't support external products dialing through them.

 

If your VOIP provider supports a TAPI driver (you'll need to ask the VOIP people), then you can use itDial

 


If not, maybe try http://www.voipaddon.com/