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Dialer Error Message

New Member
Posts: 3
Country: United States

Dialer Error Message

Myself as well as others have been receiving the below message quite often when using the Act dialer.  

 

System.NullReferenceException: Object reference not set to an instance of an object. at Act.UI.Tapi.TapiManager.MakeCallEventHandler(Object sender, DialEventArgs e)

 

Sometimes the dialer seems delayed but goes through eventually, other times the above message appears and is accompanied with another message saying the line is busy even though the line is not picked up or on.

 

Thoughts?

New Member
Posts: 3
Country: United States

Re: Dialer Error Message

Has anyone else had this issue or ideas on how to fix it?  We have a VOIP system if that makes a difference.
Tuned Listener
Posts: 18
Country: United States

Re: Dialer Error Message

I just started getting this error as well. It was working just fine (ACT! 2009, Ver. 11.1.183.0
New Member
Posts: 3
Country: United States

Re: Dialer Error Message

Sorry.  I had not specificed our version of Act. 

 

ACT! by Sage Premium for Workgroups 2007 (9.0) (EX Edition) Version 9.0.1.162, Hotfix 1,
English (United States)