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Deleting multiple activities Web V21 - Is it possible?

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Copper Contributor
Posts: 8
Country: Australia
Accepted Solution

Deleting multiple activities Web V21 - Is it possible?

Hi

 

We are running Web V21 and was wondering if we can delete multiple activities in one go rather than individually.  I believe this was possible in V18 Client.


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Accepted by topic author PaulZoom
‎01-23-2019 02:15 PM
Nickel Super Contributor
Posts: 443
Country: United_Kingdom

Re: Deleting multiple activities Web V21 - Is it possible?

it looks as though you are right that it can't be done, but it's not on the list on the KB article so maybe swiftpage need to update it 

http://kb.act.com/app/answers/detail/a_id/39297

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Solution
Accepted by topic author PaulZoom
‎01-23-2019 02:15 PM
Nickel Super Contributor
Posts: 443
Country: United_Kingdom

Re: Deleting multiple activities Web V21 - Is it possible?

it looks as though you are right that it can't be done, but it's not on the list on the KB article so maybe swiftpage need to update it 

http://kb.act.com/app/answers/detail/a_id/39297

Copper Elite Contributor
Posts: 104
Country: Germany

Re: Deleting multiple activities Web V21 - Is it possible?

It is not possible to delete multiple contacts either so I would be surprised it it was possible to delete multiple anything in APFW...

Jan Teske
ACC
jbt consulting
Highlighted
Copper Contributor
Posts: 8
Country: Australia

Re: Deleting multiple activities Web V21 - Is it possible?

I could be wrong but I think you can delete multiple contact records via a list view lookup....assuming you have the appropriate level of security.

Copper Elite Contributor
Posts: 104
Country: Germany

Re: Deleting multiple activities Web V21 - Is it possible?

No unfortunately not. You can only delete one after another... I am both Windows and Act! admin and still can't do that. Or can anybody else?

Jan Teske
ACC
jbt consulting
Employee
Posts: 372
Country: USA

Re: Deleting multiple activities Web V21 - Is it possible?

Hello,

Online, create a Lookup of contacts to be deleted.
Highlight one contact (so the line is blue)
Go to Contacts > Delete Contact

Then a popup will ask single contact or Lookup

Select Delete Lookup



Thank you

Carl

 

Carl Mag

Act! Support

Customer Success & Support Team

 

2019-01-24_0931.png2019-01-24_0934.png

Copper Elite Contributor
Posts: 104
Country: Germany

Re: Deleting multiple activities Web V21 - Is it possible?

Thank you Carl. It's a little bit complication but a workaround is better than nothing. :-)

Jan Teske
ACC
jbt consulting
Copper Contributor
Posts: 8
Country: Australia

Re: Deleting multiple activities Web V21 - Is it possible?

Hi Carl,

 

Not sure if this works for deleting multiple Activities as well as have not tested it....but I hope to soon.

 

thanks for your help.

 

Cheers

 

Paul Vassallo