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Deleting contacts

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Copper Contributor
Posts: 8
Country: USA
Accepted Solution

Deleting contacts

restarting using ACT.....have old contacts from 2014 and 2015, no longer valid.....want a clean start.  Other than deleting one by one how do I delete en mass?  As soon as I have multiple tagged the Delete Contact option is greyed out.  

 

Thanks


Accepted Solutions
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Solution
Accepted by topic author srlarson
‎04-30-2019 12:16 PM
Copper Contributor
Posts: 8
Country: USA

Re: Deleting contacts

tried that before I posted the question....but the Delete Contact is Greyed out, see Attached, am I left to deleting all of these by hand.    

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Copper Contributor
Posts: 8
Country: USA

Re: Deleting contacts

Act Premier online.....21.0.295.0 update 7

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Employee
Posts: 372
Country: USA

Re: Deleting contacts

Hello,

Tag the contacts

Click Lookup Selected

 

Then highlight I single contact from the lookup list

The go to delete contact

 

The pop up message will then ask delete contact or the lookup

 

 

2019-04-18_1035.png2019-04-18_1034.png

 

 

Thank you,

Carl

 

 

Act! Support
Growth made easy.
CRM built for small business success.

 

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Copper Contributor
Posts: 8
Country: USA

Re: Deleting contacts

can do one by one...but as soon as I have multiple selected  the delete Contact is greyed out and won't let me select.....

 

We want to delete all contacts and start fresh.......

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Employee
Posts: 372
Country: USA

Re: Deleting contacts

Hello,

How do I delete multiple contacts in Act! Premium (access via web)?
http://kb.act.com/app/answers/detail/a_id/38209/kw/delete%20contact

Thanks

Carl

 

Act! Support
Growth made easy.
CRM built for small business success.

Highlighted
Solution
Accepted by topic author srlarson
‎04-30-2019 12:16 PM
Copper Contributor
Posts: 8
Country: USA

Re: Deleting contacts

tried that before I posted the question....but the Delete Contact is Greyed out, see Attached, am I left to deleting all of these by hand.