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Deleting contacts en masse

New Member
Posts: 5
Country: USA

Deleting contacts en masse

I am trying to delete 4000+ contacts at once but ACT keeps locking up. Help!! The only way I can do now is to create a lookup, tag some at a time and then "delete". Any suggestions?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Deleting contacts en masse

Hello Anita,
Welcome to the Sage ACT! Community. It takes a lot of processing power to delete 4000 contacts in a single process, so I am not surprised that ACT! freezes. More than likely, it will finish the process but it will take some time. Depending on computer's performance specs, I would advise deleting maybe 200-300 contacts at a time. You can try going higher to see what will work. Also, it is very important that you run maintenance on the database after deleting a large amount of data. Go to Tools > Database Maintenance > Check and Repair. Do this a few times during the deletion process.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.