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Deleting an Opportunity Process

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Copper Super Contributor
Posts: 132
Country: United_Kingdom

Deleting an Opportunity Process

We have a legacy opportunity process used over 10 years ago - we have deleted all the opportunities associated with that process and yet any attempt to delete the process results in a warning message ... an attempt was made to delete a process or stage that is currently in use I can see previous posts on this topic have never been answered or addressed - is anyone able to give any indication as to what else we need to do before we can finally remove these processes from our database? Thanks in advance Andy Kent
Andy Kent
Angel Solutions
www.angelsolutions.co.uk
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Copper Super Contributor
Posts: 132
Country: United_Kingdom

Re: Deleting an Opportunity Process

ok we managed to resolve this but NOT by using the act interface to check for records as Act showed that there were none in this sales process We did extract the data from the database and managed to remove the offending records through SQL - but there is no way we would have been able to do this without that No idea why these records weren't showing in the Act interface - even if we set to show ALL records with NO filters - these records still didn't show up Once these records were deleted we were able to remove the sales process easily Hope this helps someone else if they are struggling with the same thing
Andy Kent
Angel Solutions
www.angelsolutions.co.uk