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Deleting Old Templates in ACT Premium Cloud

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New Member
Posts: 2
Country: USA
Accepted Solution

Deleting Old Templates in ACT Premium Cloud

I have recently signed up for ACT Premium Cloud.

 

Quite a few "sample" mail merge templates have been added to the default directory.  I'd like to get rid of all of them.  How can I delete templates?

 

Also, how can I create, delete, re-organize the folders of templates?  Is it possible to save a new template to one of my existing folders?

 


Accepted Solutions
Solution
Accepted by Gary W (Administrator)
‎10-08-2015 08:19 AM
New Member
Posts: 2
Country: USA

Re: Deleting Old Templates in ACT Premium Cloud

In case anyone else has the same question...

 

I contacted tech support and was informed users cannot delete any templates or template folders themselves.  You must contact tech support and ask them to do it for you.

 

It is possible, though, to save new templates to existing folders.

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All Replies
Solution
Accepted by Gary W (Administrator)
‎10-08-2015 08:19 AM
New Member
Posts: 2
Country: USA

Re: Deleting Old Templates in ACT Premium Cloud

In case anyone else has the same question...

 

I contacted tech support and was informed users cannot delete any templates or template folders themselves.  You must contact tech support and ask them to do it for you.

 

It is possible, though, to save new templates to existing folders.