10-01-2019 09:43 AM - edited 10-02-2019 02:22 AM
I am trying to delete a line in the history of a contact. When I click "delete" I get the box asking me if I am sure and I click yes and it closes but the line never deletes. I typically use Chrome but also tried this action on FireFox, IE and Edge all with the same result...the line still didnt delete. How do I resolve?
10-02-2019 02:00 AM
Looks like a bug to me as even the admin of a DB cannot delete it, tested on Act! Cloud Version: 21.1.187.0, Update 4
10-02-2019 06:55 AM
Do you know who I can contact to get it fixed?
10-02-2019 11:41 AM
10-04-2019 08:03 AM
How do I get rid of the attachment on the line that I am trying to delete then?
10-04-2019 01:00 PM
10-04-2019 01:26 PM
Both. The attachment is on the line. In the past I just pressed delete on the line and both went away.
10-08-2019 06:00 AM
Since this is a known issue, what is the anticipated date that it will be fixed?