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Deleting Field changes inputs in History

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jsk
Astute Commentator
Posts: 15
Country: USA
Accepted Solution

Deleting Field changes inputs in History

Recently we did some massive field changes to our database which caused a bunch of new "field changed" histories to be created.


This has created a lot of clutter in ACT! and I was wondering if it was possible to do a massive delete in ACT that only targeted histories created by field changes?

 


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Solution
Accepted by topic author jsk
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Deleting Field changes inputs in History

One way to do this:
1. Create Group
2. Attach all contacts to the Group
This will put all of their History items into the Group History tab.
3. Sort Group History tab by 'Result'
4. Locate 'Field Changed' items > highlight in blocks (hold Cntl or Shift key down and left click on items)
5. Right click on highlighted area, select Delete

Depending on version of Sage ACT!, you can use 'Types' filter to reduce items displayed.

Note: Assuming large number of items, do not highlight them all at the same time to delete. Highlight in small numbers to test response time. Increasing to determine acceptable response.
Greg Martin
Sage

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All Replies
Solution
Accepted by topic author jsk
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Deleting Field changes inputs in History

One way to do this:
1. Create Group
2. Attach all contacts to the Group
This will put all of their History items into the Group History tab.
3. Sort Group History tab by 'Result'
4. Locate 'Field Changed' items > highlight in blocks (hold Cntl or Shift key down and left click on items)
5. Right click on highlighted area, select Delete

Depending on version of Sage ACT!, you can use 'Types' filter to reduce items displayed.

Note: Assuming large number of items, do not highlight them all at the same time to delete. Highlight in small numbers to test response time. Increasing to determine acceptable response.
Greg Martin
Sage