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Deleting 8000 Contact Records

Copper Contributor
Posts: 15
Country: United_Kingdom

Deleting 8000 Contact Records

Hi

 

Is it possible to delete this amount of contact records without creating 8000 items in history for the associated 'My Record' ?

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Deleting 8000 Contact Records

It will create the history... but you can filter the history and delete it.

Another option is to create an additional user (if you have a spare license), make it admin, do the delete and then delete the user.

It's more complex if you have a sync setup
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Deleting 8000 Contact Records

There is not an option within the program to disable the history items when deleting contacts.

Perhaps a member of the Community is aware of an add-on or an SQL method for performing the deletes.
Greg Martin
Sage
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Deleting 8000 Contact Records

Would be a breach of EULA to do via SQL ... although could be done.

Using the SDK would do the same as via the UI

Important note: Backup first, then backup after deleting contacts and history (or user), the run maintenance to compress the database and backup again :-)