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Deleteing Users

New Member
Posts: 3
Country: United States

Deleteing Users

I am using ACT Premium 2010 version 12.1.181.  I have 2 users that are not longer needed and I can not delte them.

 

I go to tools, manage users, click on their name and click delete user.  I get the normal questins but I then get a box that says "error in the application".  Can someone please help me with this.  I need those license for new employees.

Platinum Elite Contributor
Posts: 6,662
Country: USA

Re: Deleteing Users

You don't have to delete the user, just make thein inactive and that releases the license.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 3
Country: United States

Re: Deleteing Users

Thanks!  I would still like to delete them?  Why would I not be able to?  I am the Administrator?

New Member
Posts: 3
Country: Australia

Re: Deleteing Users

Same problem.  ACT Premium (Web) 16.

Copper Contributor
Posts: 22
Country: USA

Re: Deleteing Users

Deleting a user would cause gaps in the database. Especially in items areas like "history". If you don't want to see an old employee's name you can change the inactive User's name to something else.