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Definitions in Act! Premium (Web) Version: 18.1.108.0

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New Member
Posts: 5
Country: USA

Definitions in Act! Premium (Web) Version: 18.1.108.0

I was wondering if ACT provided a list of definitions for items in the ID/Status drop down menu such as "cold lead" or "warm lead".

 

Thanks!

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Silver Contributor
Posts: 2,008
Country: United_Kingdom

Re: Definitions in Act! Premium (Web) Version: 18.1.108.0

This is very much a client choice and I have seen many different opinions.

 

Here is an article that might help you

 

https://www.hipb2b.com/blog/lead-prospect-whats-difference/

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Administrator
Posts: 4,041
Country: United_Kingdom

Re: Definitions in Act! Premium (Web) Version: 18.1.108.0

Remember this list can be edited and the values replaced with terms you and your teams are more familiar with.