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Default Access Level

New Member
Posts: 5
Country: United States

Default Access Level

[ Edited ]

I am our Act administrator and have logged in to each and every user and set the preferences for new contacts and companies to be added with limited access.  It works most of the time but I still often have to go in and change access because it doesn't work all the time.  This is really aggravating our sales team because they just move from one contact to another making sales calls and realize they have just called another salesperson's lead.  Has anyone else experienced this? I'm assuming it is a bug. Is it on the list to be fixed?


I am on Act 2008 web. Version

Message Edited by on 04-13-2009 07:46 AM
<Edited title after moving reply to own thread.>
Message Edited by dlunceford on 04-15-2009 09:44 AM
Copper Contributor
Posts: 36
Country: USA

Re: Default Access Level

We are using the same version and are having the same issue. For the most part the limited access does work but then some will slip thru and be public.