08-21-2013 04:10 AM
We have ACT Premium 2011. We have an employee who has a a database installed on her computer at home -- we are the owner of the serial number. Is there a way to deactivate her access. We have a seperate ACT database installed on home base. But it is my understanding that her database is installed on her as admin. We do not have the activation code or reg code when she installed it, would that make a diffrence
08-21-2013 08:42 AM
OK - Think I get this now. There is a central database which she access via her computer?
If so all you need to do is access your database as an administrator - go to tools, manage users, highlight her and edit user information. Select specify access where you can remove access rights.
08-21-2013 10:54 AM
There is no magic bullet that is going to help you here. If you do not have access to a non-shared database on her PC then the ball is in her court.
It is so important to have ownership of intellectual property rights when employees have database on their computers in your employees employment conditions and their return on demand clearly stated. It is a item of worth just the same as if an employees has a company laptop or car. Depending on the government statute you can also demand data back under data protection laws.
08-21-2013 11:44 AM
You will need to gain physical access to the computer to remove the database and the software.
Or, you are going to just have to trust that this individual is honest, and will get rid of it themselves.
If you had Sync setup, or VPN access, then you could force the disconnect.