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Database sync - stuck on Checking for errors

New Member
Posts: 53
Country: United States

Database sync - stuck on Checking for errors

Hello,

 

The sync status is stuck on "Checking for Errors"  - see attached screenshot. What should i do??

 

Bronze Elite Contributor
Posts: 1,427
Country: United_Kingdom

Re: Database sync - stuck on Checking for errors

You can cancel the sync - it wont damage anything. Reboot the machine and try again. (Note if the last sync date  message has updated.)

If you keep getting this error it may need a database rebuild via ACTDIAG but try restarting the PC first.

Copper Super Contributor
Posts: 130
Country: USA

Re: Database sync - stuck on Checking for errors

I am having this same problem.  Have done a rebuild and it is still hanging.

 

What next?

 

Thanks.

 

Leanne

Thanks!

Leanne Evans
sosoftsol@gmail.com