Community
Showing results for 
Search instead for 
Do you mean 
Reply

Database Sharing

Accepted Solution Solved
Tuned Listener
Posts: 21
Country: USA
Accepted Solution

Database Sharing

My supervisor and I share a database. It's on a network. He has seen all the contacts and companies that I have added into ACT along with notes, etc. However, I made modifications on the Contact template and he is not seeing that when he logs in. He still has the standard layout. The edits were not made in the Tab area. It is the top area. I added Billing and Shipping fields.

 

Any ideas? Do I have to customize his layout the same as mine? Will that then pull all the information into the correct fields?


Accepted Solutions
Solution
Accepted by topic author RGrayson17
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Database Sharing

Sounds like you are looking at 2 different layouts. Check for the layout drop-down > located just above the detail area > to the right side (below the History and E-mail big buttons).
Greg Martin
Sage

View solution in original post


All Replies
Solution
Accepted by topic author RGrayson17
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Database Sharing

Sounds like you are looking at 2 different layouts. Check for the layout drop-down > located just above the detail area > to the right side (below the History and E-mail big buttons).
Greg Martin
Sage