Database Sharing

[RGrayson17]

My supervisor and I share a database. It's on a network. He has seen all the contacts and companies that I have added into ACT along with notes, etc. However, I made modifications on the Contact template and he is not seeing that when he logs in. He still has the standard layout. The edits were not made in the Tab area. It is the top area. I added Billing and Shipping fields.

Any ideas? Do I have to customize his layout the same as mine? Will that then pull all the information into the correct fields?

[gmartin · Accepted solution]

Sounds like you are looking at 2 different layouts. Check for the layout drop-down > located just above the detail area > to the right side (below the History and E-mail big buttons).

[gmartin · Accepted solution]

Sounds like you are looking at 2 different layouts. Check for the layout drop-down > located just above the detail area > to the right side (below the History and E-mail big buttons).