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Data changing/disappearing on one computer only

Copper Contributor
Posts: 24
Country: Canada

Data changing/disappearing on one computer only

Hello

We have 7 users working off of ACT Premium on a network.  One user is noticing that data is changing on her system only.  For example, on Friday the birthdate for a client on her system changed.  We went to the same contact on another machine and the data was accurate.  She is connected to the shared database.

Any ideas on how this could possibly be happening?

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Data changing/disappearing on one computer only

It's not possible for two users to look at the same field for the same contact in the same database and have different data (assume it's not changed between)

 

Could the date format in Windows Regional settings be different?

Bronze Elite Contributor
Posts: 2,545
Country: New_Zealand

Re: Data changing/disappearing on one computer only

What version of ACT!?

Graeme Leo
Xact Software - consultants and developers
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