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Custom Activity types do not appear in calender

Tuned Listener
Posts: 30
Country: USA

Custom Activity types do not appear in calender

we´ve added some custom activity types.

now one user, who makes an "appointment with" another ACT User. When choosing one of the custom activities, the activity won´t come up at this user.

when changing the activity type to a standard one, the activity appears !?

 

any suggestions ?

 

(ACT! 2008 Prem. EX) 

Copper Super Contributor
Posts: 56
Country: Australia

Re: Custom Activity types do not appear in calender

The first place to check is the filters on the that users task list/calendar. Usually it is just a case of an option not being selected to display.
Darren Flood
ACT! Certified Consultant
Evolution Marketing;
ACT! Software
& CRM Consultants - Australia
Tuned Listener
Posts: 30
Country: USA

Re: Custom Activity types do not appear in calender

No filters at all are enabled.
Platinum Elite Contributor
Posts: 14,388
Country: Australia

Re: Custom Activity types do not appear in calender

Tuned Listener
Posts: 30
Country: USA

Re: Custom Activity types do not appear in calender

They only appear in my task list, not in the one of the user i planned with.

The interesting thing is:  when i open the activity and change the type of it to a "standard" one, the activity comes up as usual. 

Platinum Elite Contributor
Posts: 14,388
Country: Australia

Re: Custom Activity types do not appear in calender

Can you try to replicate this in the Demo database?

 

What build of ACT! in Help | about?

Tuned Listener
Posts: 30
Country: USA

Re: Custom Activity types do not appear in calender

10.0.1.199.

 

in the DemoDatabase it doesn´t work either !!!

Tuned Listener
Posts: 30
Country: USA

Re: Custom Activity types do not appear in calender

We´ve just updated to 10.03. and got still the problem.

Try it for yourself. it just doesnt work.

 

Platinum Elite Contributor
Posts: 14,388
Country: Australia

Re: Custom Activity types do not appear in calender

I have been using Custom Activities for some time without a problem...

 

Are you sharing the database? If so, do all users have this issue?

Tuned Listener
Posts: 30
Country: USA

Re: Custom Activity types do not appear in calender

 Yes, We are sharing the database and the problem is with all users.

We have other custom activities, which work without problems, too, but we´ve created those in older ACT! Versions like 8 or 9.

 

Activity types created in ACT! 10 are the problem!