03-30-2018 01:10 PM
My working database has hundreds of activitities, many duplicate copies, that I am unable to delete. The activities keep reappearing, even though I turn off Outlook Sync.
I created a new database to export all the records from the problem one. My problem is that the "Latest Actiities" records are not carrying over. When I try to map those fields, there is no choice available for "Call Attempt," for example.
How can I export all the information from the problem database to a new, fresh file without losing anthing?
04-13-2018 02:54 AM - edited 04-13-2018 02:55 AM
Hi jmparsons,
You might want to try 'Broken Activity Hunter' free from Keystroke at...
https://www.keystroke.ca/en/brand/Product/broken-activity-hunter.html
"Broken Activity Hunter is a utility for searching for corrupt activities that can disable your access to calendars and task lists. When a corrupt activity occurs in your database, that activity may not be visible within Act!, making it very hard to delete. Broken Activity Hunter allows you to search by date, activity type, and user outside of Act!, and then delete it. You can even search by a text string."
HTH
04-09-2018 04:12 AM
04-09-2018 08:37 AM
I did create a blank database and exported from the other. Everything seems fine, except it doesn't bring over the "latest activities,"
04-10-2018 03:13 AM
04-10-2018 07:44 AM
That makes sense.
I wonder if it might be possible to go directly into the table containing the activities and delete the offending ones, then perform a maintenance on the entire Act database? It appears that all the data is stored in one table, an .ADF file, but maybe if I could find the offending history entries, delete them manuall then rebuild the indexes, it could fix the problem.
What do you think? I really hate to lose all the activities I've already entered into the database.
04-11-2018 01:29 AM
04-11-2018 08:03 AM
I'm using Act! Pro Version 20.1.120.0, Update 3 on a Windows 10 machine.
04-12-2018 04:27 AM
04-12-2018 08:19 AM
I mark the activities to be deleted, then select "Erase." Act locks up for a while, seeming to be processing the command. When I regain control, the activities are still there.
I have turned off synchronization with Outlook. I did notice that there were hundreds of duplicate activities in the Outlook calendar. I was able to delete those, however.
04-13-2018 01:51 AM