02-16-2015 05:19 AM
We are using ACT! Premium V16.2. Our system was working fine, but it just shows this message when all the users atempt to create a new Opportunity, and assign it to a contact. It is not possible to save any new opportunity.
02-16-2015 08:23 AM
That isn't a friendly message. It could indicate a problem with the ACT! program but it's more likely a problem with the actual database. If you can, open the ACTdemo database and try the same operation. If it works then the problem is with your database. Try running database maintenance on the database in the ACT! program. You can also try the database repairs in ACTdiag. If those don't work, you'll need to contact a database repair service, either the one provided by Switpage or one of the ACCs, including Techbenders.
02-16-2015 11:16 PM
Thank you very much.
It works with other databases. I used the database repair, and re-index tools inside ACT!, and also checked database with ActDiag. But there was no success.