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Create Remote DB is greyed out

New Member
Posts: 18
Country: USA

Create Remote DB is greyed out

Our Domain controller server failed earlier this week. The ACT dabase was installed on our application server. After reloading the DC and rejoining desktops to the new domain the Desktops were able to use ACT without issue. The issue were having is with the laptops that use remote DB. we added a laptop to the new domain and tried to sync with a existing remote DB, this failed. So I was going to try and create a new Remote DB but the create new remote DB is greyed out. Not sure what to do.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Create Remote DB is greyed out

Hello TRC2106,
If your server is Server 2008, this could be caused by User Account Control. To bypass, close ACT!, then reopen it on the server by right-clicking the program icon and selecting Run As Administrator.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 18
Country: USA

Re: Create Remote DB is greyed out

Greig, thank you so much!  That worked Smiley Happy