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Create New User and Remote Database

Astute Commentator
Posts: 33
Country: USA

Create New User and Remote Database


We have created a new user in the database and  will need to sync remotely.  After we install ACT and Outlook on a new laptop, do we just create a  RDB -remote database user from the parent(publisher/server)  and copy the RDB file on a USB stick, transfer that file to the new laptop and then unpack the RDB file?


Am I missing a step, or am I misdirected on the way to attempt this?



Copper Elite Contributor
Posts: 149
Country: Australia

Re: Create New User and Remote Database

Hi Judy,


you sound like you are on track, the setup for a Remote Database is not very complicated.


have a look at this KB article:


this should hopefully fill in any gaps


Hope you find this helpful



Jared Dalrymple | Technical Consultant | P:+61 7 3423 3551 | Evolution Marketing Services