02-27-2009 10:49 AM
We have ACT! Premium 10.0 and for some reason the create history dialogue box fails to appear after we create and print documents. Our e-mails are still able to be saved to the History - but no doc's.
Why is has this suddenly happened and how can we fix it?
07-28-2010 05:58 AM
So I have followed all the steps in the link above, and I still am not able to get the Create History to appear after I print. I also have reinstalled the program and redid all of the steps from the link and am still having a problem. No one else in my office using this software is having the same problem. My machine runs Windows XP, ACT! 2008, and Office 2007.
Anyone have any further suggestions to try?
07-28-2010 01:52 PM
I figured it out. Somehow under word options the actual ACT! add-in had been disabled. Once I re-enabled the add-in the create history box began to appear again after priniting. Hope this helps someone.
08-20-2010 10:15 AM