09-01-2009 06:11 AM
I have a client on ACT! Premium 2007 who is getting the following when attempting to click virtually anything on the Write menu including Letter, Fax Cover, Mail-Merge, and Other Document Templates:
"Could not load file or assembly 'Act.UI.WordProcessor, version=22.214.171.124, Culture=neutral, PublicKeyToken=ebf6b2ff4d0a08aa' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)"
They have Windows XP with Office 2003. It does this whether the preferences are set to use Microsoft Word or the ACT! Word Processor and it is not database specific. We uninstalled ACT! as well as .Net 2, reinstalled both and the issue persists.