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Contacts in 2013 Premium not Loading

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Cannot see Contact "Detail" view in 2013 Premium

You can unlock through the ACT! Diagnostics utility:
- Windows Start button, in the Search box type "actdiag"
- Databases > Database List
- Click the box to left of the ACT2013Demo database to select it
- Right-click and select Unlock Database

Opening the demo will determine if the error in your database is potentially caused by a damaged layout file

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 8
Country: USA

Re: Cannot see Contact "Detail" view in 2013 Premium

It does not work on the demo database either!