04-10-2013 05:24 AM
Outlook and ACT failed to synchronize and I have only a general error message.
Where can I find a more verbose log?
04-10-2013 11:37 AM
Do not forget to make a backup on the computer (server database) and copy this ZIP file in an external memory for more security
(File Menu ... Backup ... Database ... Include attachments)
04-10-2013 11:59 PM
Not sure this is the solution I was looking for, it says " you see that the number of available contacts to sync is zero".
This is not the case for us, the sync set is well populated.
The issue must be elsewhere, I am sure there is a log file somewhere where I can see what went wrong.
04-18-2013 04:24 AM
Could anyone help with this? Outlook contact synchronization is still not working and I have no idea why.
04-18-2013 08:56 AM
04-18-2013 05:45 PM
Is there anything reported within the ACT! Error Log Viewer? The following link shows you how to view ACT! error logs:
http://kb.sagesoftwareonline.com/app/answers/detail/a_id/14720/kw/errorlog