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Contact reports are all sorting by Contact Name only no matter how I sort in the LIST MODE. It doesn't recognize my sort selections...

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New Member
Posts: 4
Country: USA

Contact reports are all sorting by Contact Name only no matter how I sort in the LIST MODE. It doesn't recognize my sort selections...

No matter what I choose for a sort in LIST VIEW, the Contact Reports only sort by the Contact Last Name...

I have tried clicking on the column heading, I have tried going to edit and completing the drop down with my choices, but when I run the report, it still only sorts my contact last name.  Not sure what I am doing wrong...

 

Anyone any ideas?

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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Contact reports are all sorting by Contact Name only no matter how I sort in the LIST MODE. It doesn't recognize my sort selections...

The sorting in reports is an internal function of the report design. You would need to modify the report template to change the sort.

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
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Silver Contributor
Posts: 2,059
Country: United_Kingdom

Re: Contact reports are all sorting by Contact Name only no matter how I sort in the LIST MODE. It doesn't recognize my sort selections...

Here is a link you may find useful about ACT reports.

 

http://kb.act.com/app/answers/detail/a_id/27848/related/1

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New Member
Posts: 4
Country: USA

Re: Contact reports are all sorting by Contact Name only no matter how I sort in the LIST MODE. It doesn't recognize my sort selections...

Thank you for the quick response!

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New Member
Posts: 4
Country: USA

Re: Contact reports are all sorting by Contact Name only no matter how I sort in the LIST MODE. It doesn't recognize my sort selections...

This link is great and helpful.

 

Again, thanks for the quick responses!  I think I can fix my issue now....

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Silver Contributor
Posts: 2,059
Country: United_Kingdom

Re: Contact reports are all sorting by Contact Name only no matter how I sort in the LIST MODE. It doesn't recognize my sort selections...

The link also has sub links regarding most aspects of ACT reports so good luck with your new experience with reports.

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New Member
Posts: 4
Country: USA

Re: Contact reports are all sorting by Contact Name only no matter how I sort in the LIST MODE. It doesn't recognize my sort selections...

Thank you so much.  I found what I needed and fixed my issue with one click of the mouse.  Can't believe I spent several hours trying to fix this before I joined this forum.  Now I'm just reading posts to educate myself.  

Thanks again.