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Contact list still shows company affiliation

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New Member
Posts: 4
Country: Canada
Accepted Solution

Contact list still shows company affiliation

Hi

 

I seem to be having a problem with the contact list.  I have unlinked and removed a contact from a company.  The company listing no longer shows them nor does the company appear anywhere on the contact sheet, however, in the contact list view the company name still appears.  Any thoughts on why this may be?

 

We are using Act Premium 2008  10.0.3.182.

 

 


Accepted Solutions
Solution
Accepted by topic author nteod
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Contact list still shows company affiliation

Removing the company field from the layout does not remover the field from the database. Unlinking the contact record from company record does not remover the company name from the company field in the contact table. That is what you are seeing in contact list view. You can blank the company field for all the records contact table by using Edit | Replace. However, once the data is removed you would only be able to put it back one record at a time.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

View solution in original post


All Replies
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Contact list still shows company affiliation

That's the company field in the contact table, not the link.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: Canada

Re: Contact list still shows company affiliation

Thank you for you quick reply.

 

So, if I'm understanding you correctly, there is no way to change this until the person is added to a new company.  Is that right?

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Contact list still shows company affiliation

No. Edit the contact record and change the company field.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: Canada

Re: Contact list still shows company affiliation

I mentioned that the Contact record doesn't show the company (I removed it and unlinked it).  Is there a way to edit the table directly?  The company *only* appears in the contact list view.

Solution
Accepted by topic author nteod
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Contact list still shows company affiliation

Removing the company field from the layout does not remover the field from the database. Unlinking the contact record from company record does not remover the company name from the company field in the contact table. That is what you are seeing in contact list view. You can blank the company field for all the records contact table by using Edit | Replace. However, once the data is removed you would only be able to put it back one record at a time.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: Canada

Re: Contact list still shows company affiliation

I see.  Thank you Roy.  I appreciate your help on this.