07-27-2010 01:01 PM
We have ACT! 2008 Premium installed on our computers (we do not use ACT! Web) and one of the computers/databases is no longer connecting to website addresses we've entered into individual contact records. For example, if I go to GMAIL, and click the www.gmail.com link, it opens my browser but does not connect to the webpage...the web address does not appear in the address bar either. This has just begun happening today and I've used this feature as long as I've had ACT!. Any advice on how to remedy this issue would be appreciated.
07-27-2010 01:38 PM - edited 07-27-2010 01:42 PM
This may be an issue with the browser or the browser settings. As a test, try changing the Gmail website address to http://gmail.com or https://mail.google.com in the website field. You can also try creating a new website field and see if the issue occurs.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.