10-14-2011 12:02 PM
We have a client with over 7,000 contacts. Most users have similar contact names if not exact names in Outlook. If we enable the synching of contacts we want to have Sage be the "correct" database so no one is over-writing valuable data between outlook and sage.
1. If user has same name contacts in Outlook as Sage will these be deleted over-written?
2. If users have personal contacts will these be deleted or imported to Sage ?
Essentially we want to create a one way synch and that is it. The options are very vague in the settings which give you the following.
If the same contact has been updated in Act! and Outlook:
Keep the ACT! contact
Keep the Outlook Contact
and Add Outlook Contacts to Sage ACT! and synchronize changes.
10-23-2011 06:45 PM
In my experience this always fails at some point in the future as the setting you mention are for two synchronisation. I generally prefer to use one of the 3rd party tools like companionlink to achieve this one way for clients.
10-24-2011 08:12 AM