Community
Showing results for 
Search instead for 
Do you mean 
Reply

Contact Lookup

Copper Contributor
Posts: 12
Country: Canada

Contact Lookup

When I choose a lookup with multiple similar names a Contact List window opens.  I double click the one I want but the Contact List window stays open.  Is there a way to have it close once the contact has been chosen?   Thanks.

Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: Contact Lookup

It should switch to the detail view for that contact, mine does. An alternate is to click on the one you want and then click on Lookup Selected.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 12
Country: Canada

Re: Contact Lookup

Thanks for your suggestion.  Trying that clears the others from the list but then I double click to have it show in Contact detail but the Contact List still remains in the background.  This is my third Act program and I don't recall this happening before.  Strange. 

Bronze Elite Contributor
Posts: 2,548
Country: New_Zealand

Re: Contact Lookup

If the Contact List is visible 'in the background' perhaps you have enabled the option for each view having its own window.

To check, go to Tools | Preferences, Startup Tab and see if 'Open each view in its own window is checked', if so uncheck it and see if that makes a difference. 

Graeme Leo
Xact Software - consultants and developers
Follow us on Twitter and check out our Blog