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Contact List t tag mode not working

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New Member
Posts: 2
Country: USA
Accepted Solution

Contact List t tag mode not working

[ Edited ]

We have Act Premium for the web 13.1.105.0.  The problem we are having is when we are viewing the contact list and when we select contact list and tag mode and then go to select contacts and select lookup.  the system just does not respond or anything.  Is this a problem.

 

Thanks

 


Accepted Solutions
Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
New Member
Posts: 2
Country: USA

Re: Contact List t tag mode not working

Thank you.  It worked.

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Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Contact List t tag mode not working

Hello Doit4jc,

Welcome to the Sage ACT! Online Community!

 

I see that you have build 13.1, I believe you have Hotfix 3 applied.  An issue was found in Hotfix 3 that fits this description which is resolved with the Hotfix 4 update.  Here is a link to an article with more information to see if it applies: KB Article 27730

Greg Martin
Sage
Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
New Member
Posts: 2
Country: USA

Re: Contact List t tag mode not working

Thank you.  It worked.