01-12-2010 07:36 PM
Hi all. Does anyone know if there is a way of changing the 'contact activities' field within the activities listing from a character field to a numeric field? If this was possible then it would be possible to generate a summary 'sum' report instead of only a 'count' summary.
01-13-2010 02:05 PM
Hi Scott - apologies I put this up in the wrong post - it is also in the ACT Premium section, and I think I have a track on it there. In answer to your question, the screen/ form is when one is developing a custom activity report. If you try to do a 'sum'on the ContactActivities: Duration subfield, you will find it is permanently locked as a character field. If it was a numeric field, you could set it as a 'sum' summary field, if you follow what I mean. ( Using ACT 2009)
01-13-2010 03:03 PM