09-02-2014 06:30 AM
This morning when trying to access Act! our entire organization get this message. The only change that has been made is with IT personnel whose internal network account was de-activated. Any help is appreciated.
Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.
Parser Error Message: Could not create Windows user token from the credentials specified in the config file. Error from the operating system 'Logon failure: unknown user name or bad password.
Line 71: <system.web>
Line 72: <httpRuntime executionTimeout="1200" maxRequestLength="102400" requestValidationMode="2.0" />
Line 73: <identity impersonate="true" userName="registry:HKLM\Software\AspNetProcess\ASPNET_SETREG,userName" password="registry:HKLM\Software\AspNetProcess\ASPNET_SETREG,password" />
Line 74: <pages enableViewState="true" enableSessionState="true" theme="ACT" autoEventWireup="false" validateRequest="false" enableEventValidation="false" controlRenderingCompatibilityVersion="3.5" clientIDMode="AutoID">
Line 75: <controls>
Source File: C:\Program Files (x86)\ACT\Act for Web\APFW\web.config Line: 73
09-02-2014 09:24 AM
This can result if the impersonation account does not have sufficient Windows rights. The impersonation account must be allowed Full Control rights (As a local Administrator) to the ACT! for Web directory.
I suggest contact a ACT! certified consultant.
PRAXI SOLUTIONS INC.