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Company with all uppercase letters

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Nickel Elite Contributor
Posts: 524
Country: USA
Accepted Solution

Company with all uppercase letters

Hello everyone...

 

In this case, even if I UNLICK the contact from the company and LINK it again ... when I save the contact information again ... it is passed back to all uppercase letters ... although the company is really created with the lowercase letters ... how can I fix it?

 

Fortunately everything works well, for example: if I create a history record in the contact ... that history record appears in the company

 

Thanks for any help or idea

 

 

1.jpg

PRAXI SOLUTIONS INC (CRM and FSM Solutions)
contactus@praxisol.com
customercare@praxisol.com
https://www.praxisol.com/solutions

Accepted Solutions
Solution
Accepted by topic author juancarlosoterogarcia
‎07-13-2018 06:58 PM
Nickel Contributor
Posts: 288
Country: United_Kingdom

Re: Company with all uppercase letters

[ Edited ]

Is the company in uppercase on the contact record and does it happen for all contacts? If it does i would go to tools -> define fields, seelct the contact company field and make sure it's not set to uppercase as it may have been changed from text to uppercase at some point.

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All Replies
Administrator
Posts: 1,372
Country: United_Kingdom

Re: Company with all uppercase letters

I can't replicate this behaviour - is this specific to just one database?
Solution
Accepted by topic author juancarlosoterogarcia
‎07-13-2018 06:58 PM
Nickel Contributor
Posts: 288
Country: United_Kingdom

Re: Company with all uppercase letters

[ Edited ]

Is the company in uppercase on the contact record and does it happen for all contacts? If it does i would go to tools -> define fields, seelct the contact company field and make sure it's not set to uppercase as it may have been changed from text to uppercase at some point.