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Company Limited Access

New Member
Posts: 12
Country: USA

Company Limited Access

When we setup limited access for a company for specific users, why is it that the company name is still visible in Detail View even though its greyed out ?

 

In List View everything looks fine and the users only see the companies they have access to. But when we go to Detail View, all the companies are visible and the ones the user doesnt have access to are greyed out. Is there a way to remove these greyed out companies from detailed view ? We dont want our users to see all the companies regardless of the access permission. Seems like a glitch in ACT.

Bronze Contributor
Posts: 955
Country: Australia

Re: Company Limited Access

I do not believe it is possible to change from your are already seeing this is the way this is designed so that typically companies arenot duplicated by multiple users.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Copper Elite Contributor
Posts: 172
Country: USA

Re: Company Limited Access

There is at least one add-on that will hide those greyed out Company names. If you have trouble finding one please contact me off-line.

 

 

 

Bob Kennedy
ACC
Kenbar Solutions CT,CA & FL
New Member
Posts: 12
Country: USA

Re: Company Limited Access

Hi,

 

I sent you a pm.

New Member
Posts: 12
Country: USA

Re: Company Limited Access

Hi Bobk,

 

Please advise what add-on can we use to hide the greyed out companies.