07-26-2011 01:51 PM
Synchronizing user on Sage ACT! Premium 2011 + SP1 + HF 4.
The function buttons like COmpany Link, Contact Name Parse and Phone Country have all disappeared. Dropdown/Picklist buttons still appear. Have copied in a known good layout from the server, deleted all preferences, Demo database, alternative layouts, nothing helps. When I select either Contact Layout, the buttons briefly appear for a split-second, then the display appears to shift and the buttons disappear. If I open the layout into Layout Editor, there is a ghosted box outline with handles, smaller than the entire form, that appears in Layout Editor and the Object is Layout (Form) - I've tried deleting it with no luck. once I click away, I can no longer select it again. Re-selecting Object Layout (Form) selects the normal Layout (Form).
Never seen this one before. I've attached a screen shot with the missing buttons.
Last things done before this happened:
- applied Hot Fix 4 (they were at SP1 + no hot fix)
- Installed Topline Dash & Designer
07-26-2011 02:36 PM