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Cloud version on pc replacing desktop version and email settings

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Tuned Listener
Posts: 4
Country: United_Kingdom

Cloud version on pc replacing desktop version and email settings

Currently i have a desktop version of Act v22.1 on a pc. The email integration of act is with outlook.

 

I would like to now use the cloud version of ACT with a gmail account. to replace this.

 

I am struggling getting the Cloud version to now link with the Gmail account. I think the emails service settings etc are still looking at the desktop settings

it doesn't allow me to connect to the Cloud address and also the Gmail account cannot be checked with google suggesting its a browser security issue.

 

Question.

Should I remove ACT completely off the pC and then try to link the Cloud version with Gmail.?

 

If i decide to install ACT later for instance so that i can have a local copy would the Cloud version still work with the Gmail?

 

thanks

 

 

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Platinum Elite Contributor
Posts: 14,792
Country: Australia

Re: Cloud version on pc replacing desktop version and email settings

If you have the desktop version on the PC, it will override the web version.

To just use the web, you should uninstall both and then just install the web integration
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Tuned Listener
Posts: 4
Country: United_Kingdom

Re: Cloud version on pc replacing desktop version and email settings

thanks garry