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Clicking select users makes opportunities in list view dissapear

Copper Contributor
Posts: 51
Country: Canada

Clicking select users makes opportunities in list view dissapear

Hi everyone,

 

There's a bug in Act! for web that I'm not sure has been reported - when I'm under opportunities and I click select users, my opportunities disappear.

 

Also, where can I find a list of current bugs and what has been fixed in each version of Act!?

 

Thanks,

 

T

 

  • Act! Premium Version 18.1
  • Microsoft Office Version: 1705
  • Shared Database
  • Windows 7
New Member
Posts: 1
Country: United_Kingdom

Re: Clicking select users makes opportunities in list view dissapear

Hi Tina,

 

http://kb.act.com/app/answers/detail/a_id/36573 

 

The website link above informs you in what they have done in updates/hotfixes.

Jake Richardson
Act! Support Technician
Web: http://softext.co.uk
Email: jake.richardson@softext.co.uk
Tel: 0121 323 2304
New Member
Posts: 5
Country: United_Kingdom

Re: Clicking select users makes opportunities in list view dissapear

I'm (well actually ALL of us in company users) are getting a similar issue.

 

but we have to 'Select Users' to see ANY Opportunities or Contacts or Companies etc

 

I don't actually need to 'Select User', just click on teh wee blue man and the pop-up appears which I then cancel

 

PS the link in Jake's reply takes me to a 'user denied' page :-(

 

http://kb.act.com/app/answers/detail/a_id/36573 

 

but if I type it into the browser then works . . . .. 

 

ACT!    20.0.133.0

various Windows versions, 

ALL of us are on CHROME, NOT Microsoft explorer /edge etc

Administrator
Posts: 416
Country: United_Kingdom

Re: Clicking select users makes opportunities in list view dissapear

Hi There,

Yeah it looks like the exact link Jake provided isn't working - this one should work though: http://kb.act.com/app/answers/detail/a_id/36573

The issue you've described there is a known bug with the latest version of Chrome - we're looking to get a fix for this released as soon as possible.
You'll find more info on this issue here: http://kb.act.com/app/answers/detail/a_id/38895