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Clicking history brings up a appointment, not a call!

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Skilled Commentator
Posts: 98
Country: Australia
Accepted Solution

Clicking history brings up a appointment, not a call!

Hi, I've just upgraded to 2012 premium.  Clicking the history button now has appointment selected, not call.  Of course we can change it to call but when we never use the history  button for appointments and use it all day for calls this is frustrating and a change of habit for everyone. Is there a way to make it default to a call when you click the history button? Thanks


Accepted Solutions
Solution
Accepted by topic author scott hunt
‎09-25-2015 03:20 AM
Bronze Contributor
Posts: 955
Country: Australia

Re: Clicking history brings up a appointment, not a call!

Scott no you are not able to make it the default which is why I wrote and addon to change it to call. Send me an email for details and while I do give away the Call or to-do version it can also be customised for those that have custom activities.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.

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Solution
Accepted by topic author scott hunt
‎09-25-2015 03:20 AM
Bronze Contributor
Posts: 955
Country: Australia

Re: Clicking history brings up a appointment, not a call!

Scott no you are not able to make it the default which is why I wrote and addon to change it to call. Send me an email for details and while I do give away the Call or to-do version it can also be customised for those that have custom activities.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Skilled Commentator
Posts: 98
Country: Australia

Re: Clicking history brings up a appointment, not a call!

Thanks Paul that's great! Should have known you'd have a good solution I'll email you now