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Clearing Activities from Task List

JW
Copper Contributor
Posts: 78
Country: USA

Clearing Activities from Task List

In ACT 10.0.2.191, when we clear an activity from the task list, the notes field sometimes is prefilled with the last note in the history tab, while it is possible to highlight it and clear it, it is time consuming and annoying.  Any suggestions as to why this is randomly occuring?  Is it corrected in 10.0.0.3?

Platinum Elite Contributor
Posts: 6,663
Country: USA

Re: Clearing Activities from Task List

That kind of behavior is most often related to the video driver. Try turning off the hardware acceleration on the video board and see if the resolves the problem. You should also check to verify that you have the latest version of the video driver.
Roy Laudenslager
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www.techbenders.com
royel@techbenders.com
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JW
Copper Contributor
Posts: 78
Country: USA

Re: Clearing Activities from Task List

I check the graphics card drivers and they are all current. I do not know how to "turn off the hardware accelleration on the video board". 

 

Please explain.

Copper Contributor
Posts: 13
Country: United Kingdom

Re: Clearing Activities from Task List

Goto the display settings in windows control panel

Click on the 'Settings' tab and then click 'Advanced'

Click on the 'Troubleshoot' tab and then reduce the Hardware exceleration to 'None'