05-06-2009 07:20 PM - last edited on 05-08-2009 06:12 AM by dlunceford
I just found this thread doing a search for the error, and it appears we're having a similar problem, however in our case it seems anyone who isn't an administrator of the server Act Premium is installed on gets this error message, and if you add the user as an administrator, the problem goes away.
Has there been any further research as to why this is happening to non-admins? We can't just go around making everyone an administrator.
Act is currently installed on Win2008 Server, and UAC is disabled.
05-07-2009 09:15 AM - edited 05-07-2009 12:09 PM
Forgot to mention that, Citrix.
Edit: Also, as I've been searching around and have come across more information from other people that have had similar problems, I'll include the following:
The database is located on a shared drive that the users have full control of. I found the article about the minimum permissions for ACT and everything checked out, but one thing I'm trying now is giving the users group full control of both the HKLM/Software/Microsoft/Microsoft SQL Server and Microsoft SQL 2005 Redis registry keys. The article mentioned that for installing, but I'm going to test if it is needed for running as well.
05-11-2009 01:57 PM
Switch one of the users that is having the issue to an administrator and then open the database. Go to Tools > Preferences and see if any of the Personal File Locations on the General tab are pointing to the administrator's profile or location where standard users do not have access.
05-12-2009 06:14 PM
05-13-2009 09:29 AM - edited 05-13-2009 09:30 AM