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Changing main database location, I lost remote sync service

Copper Contributor
Posts: 17
Country: USA

Changing main database location, I lost remote sync service

Dear Community,

 

I hope you can help me again.

 

For some reasons we have had to change the IP address of our Main database, after this change, remote databases are unable to sync.

 

I can create new ones and they are able to sync but not the older ones.

 

I would like to do it to not lost the data that was not sync before the IP change.

 

The server where is the main database has the same name but pointing to othe IP address.

 

I am using ACT Premium for Web 2013.

 

Thanks in advance!

 

Álvaro

Nickel Contributor
Posts: 249
Country: United_Kingdom

Re: Changing main database location, I lost remote sync service

If you go to Tools -> Synchronization Panel on the remote users database then click on the manage database connection, you will be able to update the IP address of the server, if you have used the IP instead of the machine name.